Terms of Service

1. Agreement to these terms

By downloading, accessing, or using the MyOlive mobile application (the "App") or the website at myolivehealth.com (together, the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Service.

2. Who we are

The Service is provided by DLM Studios LLC, a limited liability company organized under the laws of the State of Connecticut, United States, operating from Orange, Connecticut ("DLM Studios," "we," "us," or "our").

3. Eligibility

MyOlive is intended for users aged 13 and older. If you are between 13 and 17, you may use the Service only with the involvement and consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements and that you have the legal capacity to enter into these Terms.

4. Your account

You are responsible for the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Notify us promptly at support@myolivehealth.com if you believe your account has been compromised. You may delete your account and all associated health data at any time from Settings → Account → Delete Account in the App.

5. License to use the App

Subject to these Terms, DLM Studios grants you a personal, limited, non-exclusive, non-transferable, revocable license to install and use the App on an Apple-branded device that you own or control, for your own personal, non-commercial use. You may not copy, modify, distribute, sell, lease, reverse-engineer, or attempt to extract the source code of the App, except to the extent that restriction is prohibited by applicable law.

6. Acceptable use

You agree not to:

• use the Service in violation of any applicable law or regulation;
• attempt to gain unauthorized access to the Service, other users' accounts, or our systems or networks;
• interfere with or disrupt the integrity or performance of the Service;
• upload or transmit malware or any code of a destructive nature; or
• use the Service to build or train a competing product, or to resell or commercially exploit the Service.

7. Health and wellness disclaimer

Always seek the advice of a qualified health provider with any questions you have about a medical or mental-health condition. Never disregard professional medical advice or delay seeking it because of something you read or tracked in the App. Predictions and insights in the App (including cycle predictions) are estimates and may be inaccurate; do not rely on them for contraception, family planning, or any medical decision.

If you are experiencing a medical or mental-health emergency, call 911 (or your local emergency number) immediately. In the United States, you can also call or text 988 to reach the Suicide & Crisis Lifeline.

8. Purchases and subscriptions

Some features of the App may be offered for a one-time fee or on a recurring subscription basis. All purchases are processed by Apple through your App Store account and are governed by the Apple Media Services Terms and Conditions. Prices are shown in the App before you complete a purchase.

Subscriptions renew automatically unless canceled at least 24 hours before the end of the current period. You can manage or cancel a subscription in your Apple ID settings. Payment and refund requests are handled by Apple; DLM Studios does not process payments and generally cannot issue refunds directly. Except where required by law, fees are non-refundable.

9. Intellectual property

The Service, including its software, design, text, graphics, logos, and the "MyOlive" name, is owned by DLM Studios LLC and is protected by intellectual-property laws. These Terms do not grant you any right to use our trademarks, logos, or brand features without our prior written permission.

10. Your content and feedback

You retain ownership of the data and content you enter into the App. You grant DLM Studios a limited license to store, process, and display that content solely to operate and provide the Service to you, as described in our Privacy Policy. If you send us suggestions or feedback, you grant us the right to use it without restriction or obligation to you.

11. Privacy

Our Privacy Policy explains what we collect, how we use it, and the choices you have. By using the Service, you agree to our data practices as described there. We do not sell your personal data.

12. Third-party services

The Service relies on third-party providers, including Apple for app distribution and payments and our hosting and infrastructure providers. Your use of those services may be subject to their own terms. We are not responsible for the acts or omissions of third-party providers.

13. Apple App Store terms

These Terms are between you and DLM Studios only, not with Apple Inc. ("Apple"). Apple is not responsible for the App or its content. To the maximum extent permitted by law, Apple has no warranty obligation with respect to the App, and any claims, losses, liabilities, damages, costs, or expenses attributable to a failure of the App to conform to any warranty are the responsibility of DLM Studios.

Apple is not responsible for addressing any claims by you or a third party relating to the App, including product-liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection or privacy law. In the event of any third-party claim that the App or your use of it infringes that party's intellectual-property rights, DLM Studios, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim. You must comply with all applicable third-party terms of agreement when using the App. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

14. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that any data or insight it provides is accurate or complete.

15. Limitation of liability

To the maximum extent permitted by law, DLM Studios LLC and its members, officers, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve months before the claim, or (b) fifty U.S. dollars (US$50). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

16. Indemnification

You agree to indemnify and hold harmless DLM Studios LLC from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your misuse of the Service or your violation of these Terms or of any law or the rights of a third party.

17. Suspension and termination

You may stop using the Service at any time and may delete your account from within the App. We may suspend or terminate your access to the Service if you violate these Terms, if required by law, or if we discontinue the Service. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, and governing law) will survive.

18. Changes

We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the effective date above and, where appropriate, notify you through the App or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

19. Governing law

These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-laws rules. Subject to any rights you have to bring a claim in small-claims court or under mandatory local law, you and DLM Studios agree that the state and federal courts located in Connecticut will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.

20. Contact

Questions about these Terms? Reach out: